Frequently Asked Questions

We accept credit/debit cards, tap to pay and cash. Payment options may vary based on your location.

Refund policies are set by each organizer. If refunds are allowed, you can request one directly from your ticket dashboard or by contacting the organizer.

With Avenue, organizers receive daily automatic payouts. That means once a ticket is sold, your funds are typically deposited into your bank account the very next business day (depending on your bank’s processing time). Organizers also have an option to hold funds in their wallet and initiate payout when they prefer.

Avenue is designed to support a wide range of events, from conferences and workshops to concerts, festivals, networking sessions, and more. The platform is flexible enough to handle different formats and audience sizes.

Yes. Avenue is known for its mobile app. With 1-click tap to pay, it makes taking walk-in attendees very swift. You have an option to collect customer’s data; if you don’t prefer to do that, you can instantly take payment.